Privacy Policy

1. Information We Collect

We may collect the following categories of information, depending on how you interact with the Services:

• Account Information: name, email address, phone number, and login credentials provided when registering for an account.
• Billing Information: payment details processed through third-party payment providers; we do not store full payment card numbers on our own servers.
• Usage Data: pages visited, features used, session duration, referring URLs, and interaction patterns within the platform.
• Device and Technical Data: IP address, browser type, operating system, device identifiers, and general location inferred from IP address.
• Trading Preferences: configuration settings, watchlists, risk parameters, and instance configurations you set within your account (this does not include third-party brokerage credentials unless explicitly provided by you).
• Communications: messages, inquiries, and support correspondence you send to us via contact forms or email.

2. How We Use Information

We use collected information for purposes including:

• Providing, operating, and maintaining the Services, including account access and signal delivery.
• Processing subscription payments and managing billing records.
• Responding to inquiries, support requests, and customer service matters.
• Monitoring, analyzing, and improving platform performance, features, and reliability.
• Detecting, investigating, and preventing fraudulent activity, security incidents, and misuse of the Services.
• Complying with applicable legal obligations and enforcing our Terms of Service.

3. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal data, we rely on one or more of the following: performance of a contract with you, our legitimate interests in operating and improving the Services, your consent (where obtained), and compliance with legal obligations.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate core site functionality, remember preferences, and analyze aggregate usage patterns. You can control cookie settings through your browser; disabling cookies may limit certain features of the Services. We do not currently respond to browser "Do Not Track" signals.

5. How We Share Information

We do not sell personal information. We may share information with:

• Service Providers: hosting infrastructure, payment processors, analytics providers, and customer support tools that process data on our behalf under contractual confidentiality obligations.
• Legal and Regulatory Authorities: where required to comply with a legal obligation, court order, or governmental request.
• Business Transfers: in connection with a merger, acquisition, restructuring, or sale of assets, subject to standard confidentiality arrangements.
• With your explicit consent, for any other purpose disclosed to you at the time information is collected.

6. Data Retention

We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of data and applicable regulatory requirements. When information is no longer needed, we take reasonable steps to delete or anonymize it.

7. Data Security

We implement administrative, technical, and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers

If you access the Services from outside the country where our servers or service providers are located, your information may be transferred across international borders. Where required, we aim to implement appropriate safeguards for such transfers in accordance with applicable law.

9. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, or port your personal data, and to object to certain processing activities. To exercise these rights, please contact us using the details on our Contact page. We will respond to verified requests within a reasonable timeframe consistent with applicable law.

10. Children's Privacy

The Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

11. Third-Party Links

The Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on this page with an updated "Last updated" date. Continued use of the Services after changes are posted constitutes acceptance of the revised policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out via the details provided on our Contact page.